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[Gelöst] Views 2.2 update

This support ticket is created vor 6 Jahre, 4 Monate. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 4 Antworten, has 2 Stimmen.

Last updated by Shane vor 6 Jahre, 4 Monate.

Assigned support staff: Shane.

Author
Artikel
#436087

We hare trying to update from view 2.1.1 to 2.2 but we got an error :

Fatal error: syntax error, unexpected T_FUNCTION in /home/.../wp-content/plugins/wp-views/inc/ct-editor/section-content.php on line 97

After that we can't access to the wordpress backend...

#436127

We are on WordPress 4.6

#436256

Shane
Supporter

Languages: Englisch (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jean,

Thank you for contacting our support forum.

I'll be happy to assist you with this but before we can continue I would need for you to provide me with the debug data for website. This will help me to understand the environment that you are running and hopefully provide a clue to the issue.

You can provide the debug information by following the instructions in the link below.
https://toolset.com/faq/provide-debug-information-faster-support/

Thanks,
Shane

#438914

Here is the debug information

#439057

Shane
Supporter

Languages: Englisch (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jean,

Thank you for the debug information.

I noticed that you are running php version 5.2

This is currently below the minimum requirements of our plugin. We currently require at least php version 5.3 but I would recommend version 5.6

What you can do is to contact your hosting provider as ask them to update your php version.

Thanks,
Shane