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[Geschlossen] Unable to export modules

This support ticket is created vor 7 Jahre, 9 Monate. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 12 Antworten, has 2 Stimmen.

Last updated by Shane vor 7 Jahre, 9 Monate.

Assisted by: Shane.

Author
Artikel
#404825

Hi,

I am trying to export modules however nothing is happening, the little wheel is spinning but that is all that happens, also. Perhaps you can enlighten me as to where I can find the Debug info, as the old link and location of it do not exist anymore.

#404872

Shane
Supporter

Languages: Englisch (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Barry,

Thank you for contacting our support forum.

We have temporarily removed the debugging information from the plugins but will be adding them back soon.

However I highly suspect that your issue is being caused by a plugin conflict and as such I would recommend that you temporarily disable all your non-toolset plugins and then try exporting your module again.

Please let me know if this helps.
Thanks,
Shane

#404891

Nope that is not the reason, I have just disabled them all, we had another issue the other day and Plugins was also referred to and I have just disabled them and the problem exists.

If you want you can check out this ticket and login to test for yourself, perhaps you spot something.

[ #MNU-35001-550]

#404907

Shane
Supporter

Languages: Englisch (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Barry,

Yes please provide me with the admin access so that I can have a look.

The private fields will be enabled for your next response.

Thanks,
Shane

#405265

Shane
Supporter

Languages: Englisch (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Barry,

Would it be possible to ask your hosting provider for the server logs ?

There might be some clue in the logs as to why this is not working.

Could you ask for it and get back to me as soon as possible.

Thanks,
Shane

#405272

Hi,

What logs do you need?

#405273

Shane
Supporter

Languages: Englisch (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Barry,

Just the PHP logs.

I'm trying to see if there are any errors being generated.

Thanks,
Shane

#405274

Sorry I forgot to mention but the files are on my local machone and not live. If you like I am online now, I am happy to allow you access via Teamviewer

#405275

Sorry, wromng thread, let me see what I have

#405276

I have an error log which does not have anything beynd the 3rd, this is all it has over and over and i do not think it is related.

[03-Jun-2016 19:09:37 UTC] PHP Warning: Module 'soap' already loaded in Unknown on line 0
[03-Jun-2016 19:09:38 UTC] PHP Warning: Module 'soap' already loaded in Unknown on line 0
[03-Jun-2016 19:11:14 UTC] PHP Warning: Module 'soap' already loaded in Unknown on line 0

#405513

Shane
Supporter

Languages: Englisch (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Barry,

This issue is a bit more difficult to debug as there isn't a clear sign as to why its not working.

No errors.

As soon as I stumble upon anything i'll let you know.

In the meantime could you let me know the php version your server is currently running, also try switching the theme temporarily to see if that was where the conflict is.

Thanks,
Shane

#405518

It is running the latest version of php

hidden link

Let me do a fresh install to a new location and once done we can then work on that domain.

#405525

Shane
Supporter

Languages: Englisch (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Barry,

Thanks,

I'll enable the private fields so you can provide me with the credentials for that test site.

Thanks,
Shane

Das Thema „[Geschlossen] Unable to export modules“ ist für neue Antworten geschlossen.