The issue here is that the user is getting the wrong featured image being displayed on their posts that is using Beaver Builder
In this case it was being caused by Beaver Builder, where it was set to load the featured image but instead was loading a different image.
I would recommend contacting the BB team if this occurs to you.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
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