This support ticket is created vor 5 Jahre. There's a good chance that you are reading advice that it now obsolete.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
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Thank you for contacting us and I'll be happy to assist.
We apologize for the delay, as we had an unusually busy queue.
Although this question doesn't specifically relate to Toolset plugins, I'll be happy to point in the right direction.
The code used for the SVG tag seems to be incorrect or incomplete since it neither provides the information about the shape to draw or an external file to load.
To learn about its proper usage, I'll recommend the following guides:
" Although this question doesn't specifically relate to Toolset plugins, I'll be happy to point in the right direction. "
it does related to toolset incompatibilities. i can add the same code in WordPress editor and the output is fine. but not in toolset editor . Now. this is not toolset issue?
I'll need admin access to see how the plugin and this code is being used. Can you please share the link to pages where it does and doesn't work, along with the temporary admin user's details?
( your next reply will be private )
I'll be in a better position to guide you accordingly.
Hi waqar, i couldn't provide now for some reason. could you try downloading the lite version and test in your test server ? will appreciate that . thank you ,
Please make sure that the icon that you're trying to load through the shortcode has been downloaded in your website's collection and if the issue still persists, it would best to consult IconPress plugin's official support and documentation.
If it still turns out that issue is only experienced, when the Toolset plugins are active, I'll need access to a website where the issue can be seen for further troubleshooting.
( it doesn't have to be live/production website and you can create a temporary website, just to show the issue )