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[Gelöst] Hi I tried updating today and got a „update failed: undefined“ message.

Dieser Thread wurde gelöst. Hier ist eine Beschreibung des Problems und der Lösung.

Problem:

The issue here is that the user had issue updating their plugin. "Update Failed: Undefined"

Solution:

In this user's case following the instructions below resolved the issue. Could you try doing the update by going to Plugins -> Add New -> Commercial and update them from there ?

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This support ticket is created vor 5 Jahre, 1 Monat. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Heute stehen keine Supporter zur Arbeit im Werkzeugsatz-Forum zur Verfügung. Sie können gern Tickets erstellen, die wir bearbeiten werden, sobald wir online sind. Vielen Dank für Ihr Verständnis.

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Supporter timezone: America/Jamaica (GMT-05:00)

Dieses Thema enthält 2 Antworten, hat 2 Stimmen.

Zuletzt aktualisiert von kevinM-13 vor 5 Jahre, 1 Monat.

Assistiert von: Shane.

Author
Artikel
#1243165

I am trying to: update

Link to a page where the issue can be seen:

I expected to see: update successful

Instead, I gotHi I tried updating today and got a "update failed: undefined" message.

#1243206

Shane
Supporter

Sprachen: Englisch (English )

Zeitzone: America/Jamaica (GMT-05:00)

Hi Kevin,

Could you let me know which plugin you are trying to update? Also from which version are you trying to update from.

Secondly you can try a manual update by downloading the plugin from the link below.
https://toolset.com/account/downloads/

Thanks,
Shane

#1243208

Hi Shane thanks for the quick response. I logged out of WP and logged back in and everything was up to date this time . Thank you!

Dieses Ticket ist jetzt geschlossen. Wenn Sie ein Toolset Kunde sind und Hilfe benötigen, eröffnen Sie bitte ein neues Support-Ticket.