This support ticket is created vor 3 Jahre, 3 Monate. There's a good chance that you are reading advice that it now obsolete.
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That is strange, it looks all OK as per your screenshot.
To know why its not working, I will require access details and please tell me on what page you have added the form.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
\I have set the next reply to private which means only you and I have access to it.
I checked with the test site you shared but with your test site the form does not get submitted and when I submit the form it shows 404 page not found error, there must be some permission issue on the test site.
Can you please try the following:
Within your form body, update the generic field as given under: