[Gelöst] CRED post form that requires payment going to blank cart page instead
This support ticket is created vor 4 Jahre, 10 Monate. There's a good chance that you are reading advice that it now obsolete.
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We had a previously working CRED post form that required payment. However, in the past few weeks, likely with an update, it has mostly stopped working. Most users, after a delay, are taken to a blank page at /cart, even though the form's action is set to "Go to checkout page." We've had a few successful tests, but they take a very long time for the correct checkout page to load, and a long time to accept payment.
2) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2019, deactivate all custom PHP/JS code snippets, and test again
I found one relevant PHP error: [28-May-2019 23:13:57 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/orfarmli/public_html/wp-content/plugins/cred-commerce/plugins/woocommerce/CRED_Woocommerce.php on line 219
Did you check the compatibility problems: deactivate all other plugins, and switch to wordpress default theme 2019, deactivate all custom PHP/JS code snippets, and test again
If the problem still persists, please provide your website database dump file in below private message box, thanks
Strangely, when I deactivated all my plugins (except Toolset and Woocommerce), the issue of the white /cart page instead or /checkout kept occurring. I then switched to the 2019 theme, and it worked, but with a different error: a bunch of Woocommerce error messages saying "Checkout is not available whilist your cart is empty". When I switched back to the Toolset Starter theme, and still worked with those same woocommerce error messages. Same when I reactivated all the other plugins.
It seems to be a compatibility problem with your theme files, please provide a copy of your website(you can put the duplicator package in your own google drive disk, and share the link in below private message box), I need to test and debug it in my localhost, thanks https://toolset.com/faq/provide-supporters-copy-site/
Before I do that (we don't haven enough local space for full backup, so it will be complicated) I've noticed another error: [03-Jun-2019 21:43:57 UTC] PHP Warning: Error while sending QUERY packet. PID=69892 in /home/orfarmli/public_html/wp-includes/wp-db.php on line 2007 - this has been occurring periodically, but I got it specifically when I did a test. Does that help at all?
The error logs show database problem of your website, but I am not sure if it is related with this thread, you can provide below two files only:
1) Your website database dump file
2) Your theme files package
Then there should not be space problem.
I have requested the permission to your google drive link, please make sure you have included both files in it:
1) Your website database dump file
2) Your theme files package
An error I mentioned before that I thought was fixed recurred for the first time in about a week, and it seems related since Cred Commerce is where things aren't working: [05-Jun-2019 16:03:13 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/orfarmli/public_html/wp-content/plugins/cred-commerce/plugins/woocommerce/CRED_Woocommerce.php on line 219
The file you provided is export from backupbuddy plugin, but I don't have a copy of "backupbuddy" plugin in my localhost, so can not import the database dump files, please make the database dump file with mysql tools, for example: phpmyadmin, thanks
Luo is on vacation this week. This is Minesh here and I'll take care of this ticket. Hope this is OK.
I tried to access the google drive link but I need permissions to access. Can you please share accessible google drive link? OR s it OK for you if Luo comes back to you next week?
I have set the next reply to private which means only you and I have access to it.
