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[Gelöst] CRED Commerce sending users to empty cart instead of checkout

This support ticket is created vor 3 Jahre, 5 Monate. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 19 Antworten, has 3 Stimmen.

Last updated by Luo Yang vor 3 Jahre, 4 Monate.

Assigned support staff: Luo Yang.

Author
Artikel
#1339733

Minesh
Supporter

Languages: Englisch (English )

Timezone: Asia/Kolkata (GMT+05:30)

Luo is on holiday today. He will be back on Monday. He will get in touch with you with the latest updates on this ticket on Monday.

#1340641

Luo Yang
Supporter

Languages: Englisch (English ) Vereinfachtes Chinesisch (简体中文 )

Timezone: Asia/Hong_Kong (GMT+08:00)

Thanks for the details, I am checking it in your website, will update here if there is anything found.

#1340957

Luo Yang
Supporter

Languages: Englisch (English ) Vereinfachtes Chinesisch (简体中文 )

Timezone: Asia/Hong_Kong (GMT+08:00)

I have tried it in your website few times, the form works fine, I can see the product in checkout page. see the captured video:
hidden link

If you need, I can test it again tomorrow.

#1346455

Thanks. We still need to run some final tests, but do think moving to this new server has fixed the issue. We'll let you know when we know for sure - thanks for your help.

#1346783

Luo Yang
Supporter

Languages: Englisch (English ) Vereinfachtes Chinesisch (简体中文 )

Timezone: Asia/Hong_Kong (GMT+08:00)

OK, please let me know if you need more assistance for it, thanks