Content templates suddenly stopped working on our CPT

This support ticket is created vor 4 Jahre, 4 Monate. There's a good chance that you are reading advice that it now obsolete.

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Tags: Content Templates, Views plugin

This topic contains 2 Antworten, has 2 Stimmen.

Last updated by guyA-2 vor 4 Jahre, 4 Monate.

Assisted by: Luo Yang.

Author

Artikel

Dezember 9, 2019 at 12:13 pm #1402855

guyA-2

Hi there,

We have 3 custom post types set up: Case Studies, Clients and Marketing Packages.

The content on the single pages has stopped displaying but in Toolset we can see that the content is still there.
The content templates are set up and assigned to the single posts. Can you help us get this working again?

Thanks!

Guy

Dezember 10, 2019 at 3:47 am #1403547

Luo Yang

Hello,

Thanks for the details, I can log into your website and see the problems.

The problem should be in your theme "Oshin Child", after switch to the parent theme "Oshin", I can see those single posts of post types Case Studies, Clients and Marketing Packages work just fine.

Is there anything changed in your website recently? especially the "Oshin Child" theme.
Are you using some custom codes to change the_content filter result?

Here is a document about "Theme Support for Content Templates"
https://toolset.com/documentation/user-guides/theme-support-for-content-templates/

For your reference.

Dezember 10, 2019 at 5:58 am #1403567

guyA-2

My issue is resolved now. Thank you!
The issue was the single-[cpt].php templates.
They were all missing the WP loop.

Thanks again for your help!

Guy

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.